Wendy’s is utilizing Google’s AI language mannequin for meals orders

Of all of the bulletins Google made at Google I/O 2023 final week, most of them revolved round AI, however likelihood is you’ll by no means guess that any of them will embrace meals chains. quick Wendy’s.

In Google I/O, Official Google Builders Twitter account confirmed that Wendy’s is now utilizing the PaLM AI language mannequin to assist folks order. Primarily based on the tweet, this seems to work from inside Wendy’s app. In order that’s one thing it is advisable set up in your cellphone.

After opening the app, you will get the brand new ‘talk-to-menu’ function. At this level, a pleasant voice will greet you and say “welcome to Wendy’s. What would you like at this time?” You’ll be able to then discuss again to the app and inform the app what you need and the menu discuss function will then add the meals to your pocket. your meals, then you possibly can go get it.

Now, this is not a lot totally different than simply tapping on the menu objects you wish to add them to your order. However due to the inclusion of the PaLM AI language mannequin, it makes the entire transaction extra actual and conversational. Identical to you might be sitting on the drive-thru.

🍔 @Wendys is utilizing the PaLM API to assist prospects order by speaking to their menus.#GoogleIO pic.twitter.com/tBA6mNSSZi

— Google for builders (@googledevs) Could 10, 2023

Wendy’s is probably not the final meals app to make use of Google’s AI language mannequin

Wendy’s is undoubtedly the primary quick meals app to make use of an AI language mannequin. However it most likely will not be the final.

It seems as an natural approach to play so as, and it would not be stunning to see different apps do the identical. Mainly, any meals app from a sequence restaurant can use it. And it might make quite a lot of sense if different folks began working with this software.

In truth, Google confirmed on Wednesday that builders can now join entry to the PaLM API and Maker Suite. Each are instruments that enable the identical sort of deployment that Wendy is utilizing.